The Crossroads Group

The Crossroads Group is a survey market research firm dedicated to transforming healthcare through patient experience. We partner with health centers, FQHCs, and mid-size healthcare organizations to elevate care quality by designing and conducting robust patient surveys, analyzing findings, and delivering actionable insights. We are flexible, have been providing services since 2005, and specialize in generating completed surveys per provider, specialty, and/or site. In short, we get results or do not bill for services.